Legal Operator & Support

Sendero is a travel support and trip operations product operated by Fantasmita LLC. This page provides the public business profile, support contacts, and policy links used for customer support channels, including WhatsApp.

Business identity

• Legal operator: Fantasmita LLC
• Operating product: Sendero
• Business category: Travel support, trip operations, booking assistance, itinerary coordination, and customer support
• Website: https://sendero.travel/legal

Customer support

Sendero helps travelers, agencies, and companies coordinate trip requests, booking support, itinerary questions, change requests, cancellation guidance, and post-booking assistance.

• General support: support@sendero.travel
• Sales: sales@sendero.travel
• Legal: legal@sendero.travel
• Privacy: privacy@sendero.travel

WhatsApp support profile

The Sendero WhatsApp support channel is used for customer service and travel operations support. Messages may be handled by authorized support staff and approved support automation so customers can receive help with trip intake, booking questions, account access, itinerary changes, support forms, and escalation to the Sendero team.

• Recommended WhatsApp display name: Sendero / Fantasmita LLC
• Business profile description: Travel support and trip operations for Sendero, operated by Fantasmita LLC.
• Support number: +1 201-471-6388

Travel support policy

Sendero assists with travel planning, booking coordination, customer support, and trip follow-up. Final pricing, availability, schedule changes, cancellations, refunds, and service conditions are controlled by the relevant airline, hotel, transfer provider, restaurant, or travel supplier. Sendero helps communicate those conditions and route support requests to the appropriate operator or supplier.

Refunds, changes, and cancellations

Refunds, changes, and cancellations depend on the policy attached to the confirmed booking or supplier service. Customers should contact support with the booking reference, traveler name, and requested change. Sendero will review the request, explain available options, and coordinate next steps where a supplier allows a change, cancellation, or refund.

Privacy and terms

Sendero uses customer data to provide travel support, operate accounts, respond to support requests, coordinate trip workflows, and maintain service security. Read the current policy documents here:

• Privacy Policy
• Terms of Service

Review note

For account or platform reviews: Fantasmita LLC is the legal business operator. Sendero is the travel support and trip operations product operated by Fantasmita LLC. The WhatsApp support channel is intended for travel customer support, trip intake, booking assistance, account help, and escalation to the Sendero support team.